Terms and Conditions

Welcome to Inbox Personal Phones and Accessories!

Please read these Terms and Conditions carefully before using our website.

Accessing inboxstores.ph means you have read, understood, and accepted these Terms and Conditions. Hence, you are bound by them.

This website is applicable for retail and personal use purchases only. Wholesale or volume transactions will not be accepted. All transactions are subject to bank verification and credit check.

Inboxstores.ph reserves the right to modify these Terms and Conditions from time to time, without prior notice. By continuing to access and use our website after the modification, you indicate your agreement to the modified terms and conditions.

User Account

A user account will be needed on certain features of the website. This may require creation of an account with us which requires you to provide your Personal Data. Creating an account on our website will remove the inconvenience of having to type your billing information, shipping information, and payment information every time you place an order. It also enables you to check your order history and status.

You will be responsible for the confidentiality of your username, password and for all statements made and modification that occur on your account.  If you believe someone has used your password or account without your authorization, you must notify us immediately. Your account may also be restricted or terminated for any reason, at our sole discretion.

Placing of Orders

You may place your order through our website or by calling our store/s through the following numbers:

  • inbox SM City Pampanga: 09176295180
  • inbox SM City Telabastagan: 09176299575
  • inbox SM City Clark: 09175110948
  • iBook SM City Clark: 09176297110
  • timeLine SM City Tarlac: 09176291785
  • timeLine SM City Cabanatuan: 09176249031
  • timeLine SM City Baliwag: 09176259413
  • timeLine SM City Marilao: 09176249175

Payment and Delivery

We only accept cash or payment through credit cards, bank transfers and Home Credit.

You may pick up your order/s from our store/s or have them delivered by our partner couriers.

If you choose to have them delivered, we will book delivery within the next 2 business days and you will receive a tracking number.

In accordance with “Republic Act 7394” or the “Consumer Act of the Philippines,” we will repair, replace or refund items bought from our store within the stated warranty period in accordance with the warranty terms and conditions.

R.A. 7394, however, does not apply if the product is in good condition or has no defect.

R.A. 7394 also does not apply to:

  • Change of mind due to color, model or features
  • Discovery of a lower price from another store
  • Defects caused by misuse or abuse

Cancellation and Refund

Orders are processed on a first-come, first-served basis.

We manually update the information on available stocks including their prices and descriptions. However, there may be instances when there will be a delay or error in performing the said updates.

We will notify you if you happen to place an order for a product that is already out of stock or has a wrong price or description displayed.

If we discover any error, we will automatically cancel your order and give you a refund.

Intellectual Property Rights

All intellectual property and content available in our website, including but not limited to, software designs, brand names, logos, marks, images, graphics, and text, are exclusively owned by In-box Personal Phones and Accessories or by third parties that gave their permission for their use in our website. You are prohibited from downloading, storing, using, distributing, copying, reproducing, selling, licensing, modifying, publishing, adapting, editing, creating any derivative works, or manipulating the abovementioned intellectual property and content, without our express and prior written consent.

Limitation of Liability

We do not warrant that our website will be available at all times or that the information in it are error-free, accurate, and updated. We also do not make any warranty of any kind as to the merchantability, good quality, fitness for a particular purpose, accuracy of description and other information, or non-infringement of any of the products available in our website.

To the fullest extent allowed by law, we disclaim all liabilities for losses and damages of any kind arising from, or connected to, your use or failure to use our website or your purchase of any of the products available in our website.


You agree to indemnify and hold harmless In-box Personal Phones and Accessories and its directors, officers, employees, and agents from or against any and all losses, claims, liabilities, expenses, and damages arising from or related to your use of our website or your violation of any of these Terms and Conditions.

Non-Waiver of Remedies

No failure or delay on our part to exercise any right or remedy under these Terms and Conditions shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy preclude any other or further exercise thereof or the exercise of any other right or remedy available under these Terms and Conditions or the law.


If any of these Terms and Conditions is held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid, illegal or unenforceable provision shall be restated to reflect the original intentions under these Terms and Conditions as nearly as possible in accordance with applicable laws.

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